Dialog Groep

Info

De Dialog Groep is vooral bekend van de werkmaatschappijen Document Dialog, CCM Masters, Social Dialog en Engage Dialog.

Geschiedenis

Dialog Groep helpt bedrijven gerichter on- en offline in dialoog te brengen met hun interne en externe stakeholders. Onze visie is dat engagement van klanten, medewerkers en leveranciers leidt tot betere bedrijfsresultaten. Onder andere op het gebied van Customer Communications Management, Enterprise Collaboration, Social Business en Community Management. We leveren (strategisch) advies, analyses, uitvoering, tooling indien nodig of nemen u geheel de zorg voor communicatieprocessen uit handen. Wij onderscheiden ons door onze creativiteit, flexibiliteit en menselijke nuchterheid. Uw succes is ons enige doel.

"Many organizations struggle with the high demands of today's customers. They expect relevant and personal information, good service and immediate answers, on all channels and 24/7. This is a considerable challenge for companies that focus on customer loyalty and customer value.Dialog Group's solutions and services can bring significant improvements in a matter of weeks to organizations experiencing customer contact challenges. We understand the barriers that your customer experiences and can also provide the technical solutions for this, for example, through simple self-service solutions. Digital customer interaction becomes personal, without making the process complicated or time-consuming."